The following cancellation policy applies:

A cancellation fee of 500€ will not be refunded, but possibly deferred for a next program when the cancellation occurs more than 10 working days prior to the start of the program or with a valid reason, as listed below.

A cancellation fee of 1000€ will not be refunded nor deferred for a next program when the cancellation occurs less than 10 working days prior to the start of the program, unless there is a valid reason, as listed below, in which case the above policy will apply.

Valid reasons accepted by ISU for cancellation of participation: Medical issues, Family death, Visa issues, Job issues.